Return & Exchange Policy

We want you to be completely satisfied with your purchase of the RVT Digitizer 3.0. Please review our policy below regarding returns and exchanges.

Defective or Malfunctioning Units

If your RVT Digitizer 3.0 arrives defective or isn’t working properly:

• We offer a free exchange for the same product.
• Contact us within 30 days of the delivery date.
• Be sure to include your order number and a brief description of the issue. Photos or videos may be requested.

30-Day Try-It Guarantee

Try the RVT Digitizer 3.0 for 30 days from the day it arrives. Digitize a tape. If it is not what you hoped, email info@retrovisiontech.com with your order number and we will send a prepaid return label. Once the unit is back, we refund the full purchase price to your original payment method within 5 business days.

We ask three things: the Digitizer, the cables, the remote and the power adapter come back in the box; nothing is physically broken; and you reach out within 30 days of delivery. The USB drive is yours to keep, along with anything you recorded on it.

Guarantee applies to orders placed on retrovisiontech.com. Amazon and other marketplace orders follow that marketplace's return policy.

How to Start a Return or Exchange

To initiate a return or exchange, please contact our support team: info@retrovisiontech.com

Include the following details:

• Your order number
• Reason for return or exchange
• Photos if the item is defective